Smooth Every Stay, Always No Missed Requests
SuitePulse welcomes guests, handles room readiness requests, and keeps every stay organized across your web widget and WhatsApp channel (requires your WhatsApp Business account connection).
Try SuitePulse yourself
Open the SuitePulse demo in a new tab to explore the experience.
From guest message to room ready
A hotel flow that keeps requests moving and guests informed.
The guest asks about the stay or the room in chat.
The assistant gathers timing, preferences, and notes.
It shares the next step and any timing updates.
It can book, reschedule, or cancel requests.
It keeps the guest informed before arrival or checkout.
A person can take over instantly from the dashboard.
Built for hotel front desks
Keep guest requests organized before and during the stay.
Guest Requests
Handles room readiness and arrival questions in chat.
Late Checkout
Helps guests ask about later departure timing.
Arrival Updates
Sends timely messages before check-in.
Stay Notes
Collects room preferences and special requests.
Schedule Changes
Handles booking, reschedule, and cancel requests.
Human Handoff
If your team is online in the Nextlify dashboard, the AI can hand off the conversation to a live agent instantly.
Clear value from day one
A hotel assistant that reduces message pileups and keeps service moving.
What you get
Choose the right plan
Simple monthly plans and one-time setup options.
Free
- ✓10 conversations per month
- ✓The assistant pauses until next month once they are used
- ✓Upgrade to Standard at any time
Standard
26 conversations included, then $0.49 each. No forced upgrade to a bigger plan.
- ✓Web chat widget and WhatsApp Business channel
- ✓Handle room readiness requests
- ✓Human handoff in the dashboard
- ✓Usage alerts before your threshold
Volume
200 conversations included, then $0.44 each. No forced upgrade to a bigger plan.
- ✓Web chat widget and WhatsApp Business channel
- ✓Handle room readiness requests
- ✓Human handoff in the dashboard
- ✓Usage alerts before your threshold
A conversation means one complete interaction with a user. Additional conversations are billed at your plan's per-conversation rate.
Ready from the start
We configure your assistant for your intake flow and handoff process so the first conversations feel polished.
Common questions
It helps hotels manage guest requests, arrival details, and room readiness messages.
Yes. It can help book, reschedule, or cancel requests through chat.
Yes. It can converse naturally in the language your guests use.
Yes. It can help keep guests informed with timely messages.
Yes. A human can step in from the Nextlify dashboard whenever needed.
Yes. It keeps guest requests organized so the front desk stays calm.
Ready for smoother stays?
See how a guest-focused assistant helps your front desk stay calm.